What..?

[Sliver]

Hi.

I'm trying to get a new avatar. I find the avatar I like, and try to submit it. Doesn't work.

I only get this message: "Information: Image file type mismatch: expected extension png but extension jpg given."

Can someone please explain what this means?

 

[Giga]

It usually means that the file name of the image you're uploading has the JPG extension, although it's actually a PNG image

Try to change the file's extension to .png. If that didn't resolve the issue, please provide me the file name of the image.

 

[Jackson.]

I advice using a PC as it won't work on a mobilephone. Press "All files or All types" whilst saving the picture directly onto your PC, then try uploading your avatar once more. It should work.

 

[Giga]

Avatar uploading works anywhere. The error provided is related to the file itself and not the device.

 

[Jackson.]

Avatar uploading works anywhere. The error provided is related to the file itself and not the device.

Exactly! You can't change the file itself -either JPG or PNG- on your mobilephone.. I've tried many times.

 

[Giga]

Avatar uploading works anywhere. The error provided is related to the file itself and not the device.

Exactly! You can't change the file itself -either JPG or PNG- on your mobilephone.. I've tried many times.

It entirely depends on your file browser.

 

[Jackson.]

Avatar uploading works anywhere. The error provided is related to the file itself and not the device.

Exactly! You can't change the file itself -either JPG or PNG- on your mobilephone.. I've tried many times.

It entirely depends on your file browser.

That's why I adviced using a PC! Would be faster, and less complicated.

 

[Giga]

It doesn't matter, really.

 

[Sliver]

Thanks a lot. Figured it out now!

 

[Peat]

Thanks a lot. Figured it out now!

Archiving, resolved.