Hi fr0st,
For the past few weeks, I've been getting high latency on the server. The problem then started to become worse since the 25th of December, where I'm getting an unusual 620ms+ ping. It doesn't appear to be a problem with my internet connection because I'm getting a stable ping (for me!) in other servers.
(The three servers with 640ms ping are hosted under your services.)
I'm usually still able to play with 640ms.. but it became unplayable since I got this issue. I'd get stuck in the black screen whenever I log into my character, which is caused by desyncs.
[
I contacted my ISP yesterday regarding this issue and said that their systems are running fine and were unable to help me.
I already made a guess that this is an isolated issue and I don't know what to do, so help pls.
For the record:
The usual ping I get in the server: 400ms-550ms
The lowest ping I can get: 295ms
The highest ping I can get.. that's still playable: 825ms
Looking forward for your response, fr0st.
I downloaded The Interview through torrent. Is it North Korea that's blocking me from accessing the server?
For the past few weeks, I've been getting high latency on the server. The problem then started to become worse since the 25th of December, where I'm getting an unusual 620ms+ ping. It doesn't appear to be a problem with my internet connection because I'm getting a stable ping (for me!) in other servers.
(The three servers with 640ms ping are hosted under your services.)
I'm usually still able to play with 640ms.. but it became unplayable since I got this issue. I'd get stuck in the black screen whenever I log into my character, which is caused by desyncs.
I contacted my ISP yesterday regarding this issue and said that their systems are running fine and were unable to help me.
I already made a guess that this is an isolated issue and I don't know what to do, so help pls.
Code:
Running RC-RP Diagnostics test...
Retrieving system date and time.
12/27/2014
04:24 AM
------- Ping/Traceroute to EU.FROSTGAMING.COM -------:
Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Reply from 37.187.250.30: bytes=32 time=641ms TTL=50
Request timed out.
Reply from 37.187.250.30: bytes=32 time=641ms TTL=50
Reply from 37.187.250.30: bytes=32 time=641ms TTL=50
Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 641ms, Maximum = 641ms, Average = 641ms
Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.1.1
2 6 ms 7 ms 6 ms 100.66.0.1
3 6 ms 6 ms 6 ms 121.96.7.34
4 7 ms 7 ms 6 ms 121.96.7.185
5 7 ms 6 ms 6 ms 121.96.7.85
6 7 ms 7 ms 6 ms Serial-P2P-110.250.IAS.bti.net.ph [202.78.110.250]
7 489 ms 678 ms 658 ms any2ix.coresite.com [206.72.210.214]
8 * * * Request timed out.
9 * * * Request timed out.
10 572 ms 574 ms 574 ms vac3-0-a9.qc.ca.vaccum [198.27.73.241]
11 572 ms * * vac3-1-n7.qc.ca.firewall [198.27.73.242]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * 642 ms * rev.srv1.eu.frostgaming.com [37.187.250.30]
18 369 ms 369 ms 369 ms rev.srv1.eu.frostgaming.com [37.187.250.30]
Trace complete.
------- Ping/Traceroute to GOOGLE.COM -------:
Pinging google.com [202.78.113.83] with 32 bytes of data:
Reply from 202.78.113.83: bytes=32 time=6ms TTL=59
Reply from 202.78.113.83: bytes=32 time=5ms TTL=59
Reply from 202.78.113.83: bytes=32 time=5ms TTL=59
Reply from 202.78.113.83: bytes=32 time=6ms TTL=59
Ping statistics for 202.78.113.83:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 6ms, Average = 5ms
Tracing route to google.com [202.78.113.83]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 * 6 ms 6 ms 100.66.0.1
3 7 ms 6 ms 6 ms 121.96.7.34
4 7 ms 6 ms 6 ms 121.96.7.185
5 7 ms 7 ms 7 ms 121.96.7.21
6 7 ms 6 ms 6 ms 202.78.113.83
Trace complete.
IPconfig information:
Windows IP Configuration
Host Name . . . . . . . . . . . . : RobsterPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter USB Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-07-C8-18-44-C2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, December 27, 2014 04:23:59 AM
Lease Expires . . . . . . . . . . : Sunday, December 28, 2014 04:23:59 AM
*****Test Complete*****!
04:27 AM
12/27/2014
Code:
Running RC-RP Diagnostics test...
Retrieving system date and time.
12/27/2014
08:06 AM
------- Ping/Traceroute to EU.FROSTGAMING.COM -------:
Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 37.187.250.30: bytes=32 time=646ms TTL=50
Request timed out.
Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 646ms, Maximum = 646ms, Average = 646ms
Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.1.1
2 7 ms 6 ms 6 ms 100.66.0.1
3 6 ms 6 ms 6 ms 121.96.7.34
4 6 ms 7 ms 6 ms 121.96.7.185
5 7 ms 7 ms 7 ms 121.96.7.85
6 7 ms 7 ms 7 ms Serial-P2P-110.250.IAS.bti.net.ph [202.78.110.250]
7 200 ms 319 ms 212 ms any2ix.coresite.com [206.72.210.214]
8 * * * Request timed out.
9 * * 878 ms bhs-g2-6k.qc.ca [198.27.73.207]
10 * * 299 ms vac3-0-a9.qc.ca.vaccum [198.27.73.241]
11 * * 571 ms vac3-1-n7.qc.ca.firewall [198.27.73.242]
12 571 ms * * vac3-2-n7.qc.ca [198.27.73.235]
13 * * * Request timed out.
14 480 ms 300 ms 300 ms 10.10.0.250
15 * * * Request timed out.
16 * * * Request timed out.
17 645 ms * 643 ms rev.srv1.eu.frostgaming.com [37.187.250.30]
Trace complete.
------- Ping/Traceroute to GOOGLE.COM -------:
Pinging google.com [202.78.113.89] with 32 bytes of data:
Reply from 202.78.113.89: bytes=32 time=6ms TTL=59
Reply from 202.78.113.89: bytes=32 time=7ms TTL=59
Reply from 202.78.113.89: bytes=32 time=8ms TTL=59
Reply from 202.78.113.89: bytes=32 time=6ms TTL=59
Ping statistics for 202.78.113.89:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 8ms, Average = 6ms
Tracing route to google.com [202.78.113.89]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.1.1
2 * 7 ms 6 ms 100.66.0.1
3 7 ms 6 ms 6 ms 121.96.7.34
4 25 ms 6 ms 6 ms 121.96.7.185
5 6 ms 7 ms 6 ms 121.96.7.85
6 6 ms 6 ms 7 ms 202.78.113.89
Trace complete.
IPconfig information:
Windows IP Configuration
Host Name . . . . . . . . . . . . : RobsterPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter USB Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-07-C8-18-44-C2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, December 27, 2014 08:06:20 AM
Lease Expires . . . . . . . . . . : Sunday, December 28, 2014 08:06:20 AM
*****Test Complete*****!
08:09 AM
12/27/2014
The usual ping I get in the server: 400ms-550ms
The lowest ping I can get: 295ms
The highest ping I can get.. that's still playable: 825ms
Looking forward for your response, fr0st.
I downloaded The Interview through torrent. Is it North Korea that's blocking me from accessing the server?