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[TommyB/Fr0st] UCP won't send password reset email

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Dream

Member
Joined
Jun 30, 2015
Messages
31
I get this message when trying to login to my MA.
Password Reset
You will be required to reset your password using the following link before you can login into the game server or the UCP: https://redcountyrp.com/password/remind
Due to the recent change in security measures you will either need to login game or reset your password before you can login to the User Control Panel.
Although, when I follow the link and try to reset my password using my email, it just won't send me any email. Tried reseting multiple times with no luck.
 

Elliot

Donator
Joined
Aug 1, 2013
Messages
788
Location
Scotland
Re: UCP won't send password reset email

Ive had this issue before, Sometimes it takes a while to come in, but i have had the odd occasion that it doesn't, Ill tag this for an administrator and hopefully they can force-ably change your password for you.
 

Dream

Member
Joined
Jun 30, 2015
Messages
31
Re: [ADMIN] UCP won't send password reset email

Still need an admin to forcibly change my password.
 

Dowhatican

Donator
Joined
May 13, 2012
Messages
164
Location
New England
Re: [ADMIN] UCP won't send password reset email

I'm having this same issue. tried everything nothing is changing.
 

Miss DragonDuck

Donator
Joined
Feb 16, 2011
Messages
539
Location
Belgium
Sadly; Only TommyB and Fr0st can forcefully set an account's password; so you will need either of those two.. Tagging accordingly.
 

Smally

Retired Admin
Joined
Mar 25, 2012
Messages
4,625
Location
Essex
Dream said:
I get this message when trying to login to my MA.
Password Reset
You will be required to reset your password using the following link before you can login into the game server or the UCP: https://redcountyrp.com/password/remind
Due to the recent change in security measures you will either need to login game or reset your password before you can login to the User Control Panel.
Although, when I follow the link and try to reset my password using my email, it just won't send me any email. Tried reseting multiple times with no luck.
What's your master account name?
 

Smally

Retired Admin
Joined
Mar 25, 2012
Messages
4,625
Location
Essex
Re: [ADMIN] UCP won't send password reset email

Dowhatican said:
I'm having this same issue. tried everything nothing is changing.
What's your MA name?
 

Smally

Retired Admin
Joined
Mar 25, 2012
Messages
4,625
Location
Essex
Will look into this when I am home, it could be our mail server being rejected by certain providers.
 
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