[Lead Admin+]Support Tickets

[Mr. Mclovin]

Is anyone reading the tickets? I apologize if I'm talking out of line, but why does it take a month+ to get a response to a ticket? I'll post a SS in hope that someone who handles tickets see this.

Spoiler: Spoiler

 

[DrTrollinski]

Re: Support Tickets

Is anyone reading the tickets? I apologize if I'm talking out of line, but why does it take a month+ to get a response to a ticket? I'll post a SS in hope that someone who handles tickets see this.

Spoiler: Spoiler

Hello there, Mr. McLovin.

I'm afraid the admins are extremely busy with numerous tasks both IG and out-of-game (Server updates/bugs, etc.) and they'll get to your ticket soon enough; I'm afraid patience is the key here, my friend.

Best of luck.

- DrTrollinski, Helper

 

[Emmerdale]

Re: Support Tickets

Hello there, Assistance still required?

 

[DrTrollinski]

Re: Support Tickets

Hello there, what's the status on this? Is the issue resolved?

- DrTrollinski

 

[Sandman]

Re: Support Tickets

Hello there Mr Mc. Mclovin i'll try to contact BigD or any other Lead Admin + to deal with this support ticket ASAP, as we can see you have been waiting a very long time.

 

[Tiger]

Hey there,
I've tagged the topic for a lead admin+.

Tiger, Helper.

 

[Emmerdale]

I will hand this across to the require Administrator(s) to see if they can handle this anytime soon.

 

[Kemp]

Hi there.

I am a Master Account administrator and I check them daily, but I can only respond to the tickets I can handle and this isn't one that I can handle - it requires a Lead Administrator or above (I believe). I'll divert this to one now.

 

[Copfan5]

Any updates?

 

[DrTrollinski]

Just noticed this has been quite a while - any luck or progress so far?

- DrTrollinski, Helper