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I cannot access my original account in game or on the website.

kevin_ferrer1020

New Member
Joined
Oct 30, 2017
Messages
4
Hello there,

So I wanted to play again...but couldn't log in to my account.
I tried logging in from the website, it said "Due to the recent change in security measures you will either need to login game or reset your password before you can login to the User Control Panel."
I tried resetting my password, and it said that my email was wrong too....

So I am kinda lost here...what to do?
 

Hassan

Retired Admin
Joined
Aug 31, 2016
Messages
6,963
Do you remember the email that you signed up with?
 

kevin_ferrer1020

New Member
Joined
Oct 30, 2017
Messages
4
Hassann said:
Do you remember the email that you signed up with?
Yes I do, as far as I remember, because I signed up for RCRP a looooooooong time ago....
But if you need proof....I have loads of ways to prove that it is my account.
 

Giga

Donator
Joined
Dec 4, 2010
Messages
18,985
Location
MNL
I would assume that you have not logged into the server since October 2016, when the server was compromised by an attacker. All players who have not logged in since the updated salting algorithm was implemented are required to change their passwords, which explains why you are seeing that message.
 
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