I cannot access my original account in game or on the website.

[kevin_ferrer1020]

Hello there,

So I wanted to play again...but couldn't log in to my account.
I tried logging in from the website, it said "Due to the recent change in security measures you will either need to login game or reset your password before you can login to the User Control Panel."
I tried resetting my password, and it said that my email was wrong too....

So I am kinda lost here...what to do?

 

[Hassan]

Do you remember the email that you signed up with?

 

[kevin_ferrer1020]

Do you remember the email that you signed up with?

Yes I do, as far as I remember, because I signed up for RCRP a looooooooong time ago....
But if you need proof....I have loads of ways to prove that it is my account.

 

[Earl]

What's your Master Account name?

 

[kevin_ferrer1020]

What's your Master Account name?

koky1020

 

[Hassan]

What's your Master Account name?

koky1020

Have you managed to gain access to the account?

 

[Giga]

I would assume that you have not logged into the server since October 2016, when the server was compromised by an attacker. All players who have not logged in since the updated salting algorithm was implemented are required to change their passwords, which explains why you are seeing that message.

 

[Yassin]

pm'd op with email.