Yeah i didnt tell you i cant make ticket because when i log in into master account he ask me "What is the lastname of your favourite school teacher? " I've made this acc realy long time and i rly cant remember what answer did i put..I beg you to help me with this account.I'm say again i realy love this server and rules and city,all,so please help me!
Personally, I would go onto the Team-Speak, and poke Alec to assist you whenever he is available. The only person who has the ability to change your master-account's name is indeed Alec. If you contact him, he might be able to assist you in the changing of your Secret Question, and then change your master-account name at the same time.