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Having connection problem.

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Caroline

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Aug 2, 2017
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16
After i put my password in, the character box doesn't pop up and the intro music goes on showing me the server views. Any idea what should i do? Or is it a server problem?

I got this problem after the server restarted for me.
 

Arky

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Feb 23, 2011
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8,889
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Caroline said:
After i put my password in, the character box doesn't pop up and the intro music goes on showing me the server views. Any idea what should i do? Or is it a server problem?

I got this problem after the server restarted for me.
Make sure you or your household isn't downloading anything. Run a internet speed test and check if you get bad results. As I can tell, this is a problem only you are experiencing. Remember that this server is located in central Europe and the further away you get, the higher ping you can expect to have.
 

$potify

Banned
Joined
Sep 12, 2017
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I have this problem when there's a lot of people on the server. The only thing you can do is wait until there are fewer players online or you could buy a new internet provider. Good luck though.
 

B!shop

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Joined
Aug 4, 2015
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3,630
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Srilanka/India
Caroline said:
After i put my password in, the character box doesn't pop up and the intro music goes on showing me the server views. Any idea what should i do? Or is it a server problem?

I got this problem after the server restarted for me.
Do you require further assistance with this issue?
 

ShangTakashi

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Joined
Dec 20, 2016
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419
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Ban Appeals
Caroline said:
After i put my password in, the character box doesn't pop up and the intro music goes on showing me the server views. Any idea what should i do? Or is it a server problem?

I got this problem after the server restarted for me.
The middle eastern players used to have this issue, it was a connection with all of the internet that we were using but it was fixed.
 

Avalanche

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Joined
Jan 1, 2015
Messages
993
Last active: September 21st, 2017, 7:40 pm
The player hasn't posted an update on this issue for more than a week. If you seek further assistance, shoot me a PM and I'll have this moved back.

:locked2:
 
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