Extremely high constant ping.

[Major™]

Hello, I live In Manchester, UK. I have good ping when I'm at my mums, but when I'm at my dads house, my ping shoots up, alot. I'm not sure why this Is, can anyone direct me to how I can at least decrease my ping a tad? Thanks.

 

[AmplifiedNerd]

Might be alot of downloading or bad internet speeds.

Do a check at http://www.speedtest.net

You'll be able to Check Ping, Downstream and Upstream..- If it's bad, ask you dad his promised internet speed by the provider, if it's lower that his promised speed, he can have it repaired via engineer which normally costs £50 if a fault is found within the property or FREE if it's a problem with the Lines going from the Property to the Exchange.

But definitely check the downstream and Ping, Promised Speed and if it's lower than it should be, query it.

 

[Oxley]

I live In Manchester

represent

but srsly
if you feel comfortable fiddling around with your software (registry and all that bollocks)
heres a guide you can follow to perhaps boost your internets preformance a little bit
http://www.maketecheasier.com/3-ways-to ... r-windows/

if you dont feel comfortable fiddling around with software, i can only direct you to your router settings, depending on which router and company, you can look on the back of the router and find the information to log on and change settings i think most of the companies show what is using bandwidth so you could see whats eating at it.

this could also just be a case of bad internet

 

[Major™]

Ah, It's because I have a VPN running for some reason, I can't find it in the task manager, but I know it's there because It says i'm located in Murica.

 

[Oxley]

Ah, It's because I have a VPN running for some reason, I can't find it in the task manager, but I know it's there because It says i'm located in Murica.

is it your own PC/laptop or your dads?

 

[Major™]

Ah, It's because I have a VPN running for some reason, I can't find it in the task manager, but I know it's there because It says i'm located in Murica.

is it your own PC/laptop or your dads?

yes

 

[Giga]

If this is only happening in RCRP servers, then you can post your concern in the Host Support board to assist you further.

 

[Oxley]

Ah, It's because I have a VPN running for some reason, I can't find it in the task manager, but I know it's there because It says i'm located in Murica.

is it your own PC/laptop or your dads?

yes

I take it that its your own since you didnt really reply...
if its your own I assume that you don't have any programs installed to use a VPN by default
i have no idea if this is the case.

 

[Jackson.]

Is the problem still persisting?

 

[Major™]

Is the problem still persisting?

Yes, Here's a log from the Diagnostic Tool that fr0st gave out.

Spoiler: Spoiler

Running RC-RP Diagnostics test...
Retrieving system date and time.
16/05/2015
17:28

------- Ping/Traceroute to EU.FROSTGAMING.COM -------:

Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms 192.168.1.254
2 23 ms 22 ms 22 ms 217.32.142.3
3 35 ms 33 ms 47 ms 217.32.142.46
4 25 ms 33 ms 31 ms host109-159-245-138.range109-159.btcentralplus.com [109.159.245.138]
5 23 ms 24 ms 21 ms 31.55.165.235
6 26 ms 25 ms 23 ms 31.55.165.109
7 21 ms 23 ms 22 ms acc1-10GigE-1-3-0.mr.21cn-ipp.bt.net [109.159.250.214]
8 28 ms 33 ms 30 ms 109.159.255.149
9 31 ms 40 ms 29 ms peer6-0-10-6.telehouse.ukcore.bt.net [62.172.102.17]
10 * * * Request timed out.
11 35 ms 35 ms 37 ms rbx-g1-a9.fr.eu [91.121.215.141]
12 33 ms 33 ms 35 ms vac1-0-a9.fr.eu.vaccum [178.33.100.149]
13 34 ms 35 ms 35 ms vac1-1-n7.fr.eu.firewall [178.33.100.152]
14 33 ms 32 ms 34 ms vac1-2-n7.fr.eu.tilera [37.187.36.245]
15 34 ms 33 ms 33 ms vac1-3-n7.fr.eu [91.121.215.13]
16 * * * Request timed out.
17 34 ms 33 ms 33 ms rev.srv1.eu.frostgaming.com [37.187.250.30]

Trace complete.

------- Ping/Traceroute to GOOGLE.COM -------:

Pinging google.com [31.55.167.154] with 32 bytes of data:
Reply from 31.55.167.154: bytes=32 time=22ms TTL=57
Reply from 31.55.167.154: bytes=32 time=25ms TTL=57
Reply from 31.55.167.154: bytes=32 time=52ms TTL=57
Reply from 31.55.167.154: bytes=32 time=21ms TTL=57

Ping statistics for 31.55.167.154:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 52ms, Average = 30ms

Tracing route to google.com [31.55.167.154]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 192.168.1.254
2 30 ms 21 ms 24 ms 217.32.142.3
3 60 ms 22 ms 22 ms 217.32.142.30
4 23 ms 26 ms 22 ms host109-159-245-138.range109-159.btcentralplus.com [109.159.245.138]
5 23 ms 21 ms 22 ms 31.55.165.235
6 27 ms 23 ms 22 ms 31.55.165.109
7 25 ms 21 ms 32 ms 31.55.167.5
8 39 ms 44 ms 31 ms 31.55.167.154

Trace complete.

IPconfig information:

Windows IP Configuration

Host Name . . . . . . . . . . . . : JacobMillward
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP Adapter V9 for Private Tunnel
Physical Address. . . . . . . . . : 00-FF-4D-95-45-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Spotflux Virtual Network Device Driver
Physical Address. . . . . . . . . : 00-FF-8F-F5-EF-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9 #2
Physical Address. . . . . . . . . : 00-FF-D4-26-58-21
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::212f:fbd4:57ce:52%25(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.123.223(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 654376916
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-EC-36-DC-D0-50-99-01-2B-7F
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-89-8D-3B-EA
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a951:f426:7130:4537%24(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.123.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 402718601
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-EC-36-DC-D0-50-99-01-2B-7F
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 16-FE-ED-75-26-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : TP-LINK 300Mbps Wireless N Adapter
Physical Address. . . . . . . . . : 10-FE-ED-75-26-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc39:66a8:1e0a:1983%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.109(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 16 May 2015 15:14:15
Lease Expires . . . . . . . . . . : 17 May 2015 16:17:09
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 319880941
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-EC-36-DC-D0-50-99-01-2B-7F
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-50-99-01-2B-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

*****Test Complete*****!
17:31
16/05/2015