Do you have a master account that's accepted? You should follow the following steps:
First you should message the Rudy bot with the following: verify MasterAccount
For example: verify TeodoraMk
Then you should log in on the website (https://redcountyrp.com/) and look for the "discord verification code" at the dashboard page. Once you found the verification code, you should send verifiy MasterAccount (add the code here) to the Rudy bot again.