[ALEC READ PLEASE] Master account problems

[Jay_Maoni]

Hi, i was loging in and forget my name.
Now i know my name and i can log in, But it says this

Your login has been blocked and marked as suspicious.
In order to login, please answer the following security question that you set.


What is the lastname of your favourite school teacher?

Answer:
And i dont know the lastname.
What to do now?

 

[Terry The Bear]

Re: Master account problems

You should make a ticket about it on the new master account you have, and ask for the security answer. If you have enough proof, he will tell you the answer, or reset the password. I hope I answered your question now

 

[Jay_Maoni]

Re: Master account problems

I cant come there, look at this screen.

 

[Terry The Bear]

Re: Master account problems

Oh, you should use /assistance in game, when you see Alec_Rae on admin duty. Then you should ask him if he could reset the password, or give you the answer. I'm sure it will be no problem if you have any screenshots or any emails that can prove it's yours.

 

[matthewvl]

Re: Master account problems

Oh, you should use /assistance in game, when you see Alec_Rae on admin duty. Then you should ask him if he could reset the password, or give you the answer. I'm sure it will be no problem if you have any screenshots or any emails that can prove it's yours.

That or Email him.

 

[Terry The Bear]

Re: Master account problems

Oh, you should use /assistance in game, when you see Alec_Rae on admin duty. Then you should ask him if he could reset the password, or give you the answer. I'm sure it will be no problem if you have any screenshots or any emails that can prove it's yours.

That or Email him.

You have a better chance of getting in contact with him when's online, and assisting.

 

[Jay_Maoni]

Re: Master account problems

Okey ofcourse its mine ghehe he can look my ip

 

[Terry The Bear]

Re: Master account problems

Yes, you're right. Have you tried to get in contact with him in game? I'm sure that's the easiest way.

 

[Jay_Maoni]

ill never see him ingame.

 

[Knight.]

Had almost the same problem, I just sent him an e-mail. One day later he fixed it.