Do you still have access to your Master Account?
If you do, then you need to create a ticket within your master account to get this issue resolved. That would be a much more efficient way of dealing with it rather than in this help section as the admins will treat it more confidential and deal with it quicker.
Looking at the time you played here last, you may not have a master account yet.
Red County Roleplay now works with a 'Master Account' system. We implemented this to improve the standard of roleplay which players bring to the server.
To register for your 'MA', you need to visit www.redcountyrp.com/register
Once you have your MA set up, you can log in at www.redcountyrp.com/login
From your MA control panel at the above address, you can add an existing character with a new password, or a brand new character. You also have access to the 'ticket' system which i've referred to previously.
Hopefully this comment has helped you although if you are in need of any more assistance, please feel free to ask either myself or any admins with your questions.