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loggng in problems

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GordonNotFreeman

New Member
Joined
Feb 6, 2015
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1
i log in my master account name but it tells me it doesn't exist i just registered and accepted the email and clicked the link
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ConnorA

Donator
Joined
May 10, 2012
Messages
379
Location
Kent, United Kingdom
Sorry to here you're having this issue. Have you actually created any characters? Or is it just the master account you have created.

Also, be sure you're definitely logging in with your master account name.
 

ziplo

Donator
Joined
May 14, 2014
Messages
1,935
Location
UK
This most likely means you're not entering your master-account name correctly, ensure you're using your master-account name (i.e RadBrad38) and not your character name (i.e John_Johnson) - you'll be automatically prompted to select a character once you've logged in with your mater-account name.

If you've definitely been accepted into the server and you're not making any typos when entering your master account name, I'd suggest making a support ticket in the UCP. :thumbup:
 

Jackson.

Donator
Joined
May 25, 2012
Messages
3,075
Location
Cairo, Egypt.
Mark Cambridge said:
Do either of you have an update on your issue? Your topic has been in-active for a while!

This topic has been given enough time, thus it will be locked and archived. If you wish to ask any other questions - feel free to submit another topic!

Cheers,
Jackson.

~ Locked & Archived.
 
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