Game pretty much unplayable

[Natty]

I've been playing for 3 years yet over the last few weeks the game has become increasingly unplayable, I'm limited to standing around and talking as my internet is too bad to drive without murdering half of red county.

I desync constantly and it seems to be almost continuous.


Running RC-RP Diagnostics test...
Retrieving system date and time.
13/01/2015
01:15

------- Ping/Traceroute to EU.FROSTGAMING.COM -------:

Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Reply from 37.187.250.30: bytes=32 time=317ms TTL=51
Reply from 37.187.250.30: bytes=32 time=333ms TTL=51
Reply from 37.187.250.30: bytes=32 time=446ms TTL=51
Reply from 37.187.250.30: bytes=32 time=514ms TTL=51

Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 317ms, Maximum = 514ms, Average = 402ms

Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms BThomehub.home [192.168.1.254]
2 84 ms 335 ms 563 ms esr5.reading4.broadband.bt.net [217.41.220.144]
3 207 ms 238 ms 605 ms 217.41.220.125
4 315 ms 343 ms 418 ms 213.1.69.122
5 440 ms 460 ms 284 ms 217.41.169.199
6 * 278 ms 396 ms 217.41.169.109
7 * 318 ms * acc2-xe-10-2-0.sf.21cn-ipp.bt.net [109.159.251.197]
8 296 ms 491 ms 435 ms core1-te0-13-0-2.ealing.ukcore.bt.net [109.159.251.9]
9 246 ms 272 ms 280 ms peer6-te0-9-0-8.telehouse.ukcore.bt.net [109.159.254.161]
10 * * * Request timed out.
11 391 ms 561 ms * rbx-g1-a9.fr.eu [91.121.215.145]
12 269 ms 298 ms 383 ms 178.33.100.206
13 348 ms 301 ms 90 ms rev.srv1.eu.frostgaming.com [37.187.250.30]

Trace complete.

------- Ping/Traceroute to GOOGLE.COM -------:

Pinging google.com [74.125.230.78] with 32 bytes of data:
Reply from 74.125.230.78: bytes=32 time=149ms TTL=52
Reply from 74.125.230.78: bytes=32 time=252ms TTL=52
Reply from 74.125.230.78: bytes=32 time=440ms TTL=52
Reply from 74.125.230.78: bytes=32 time=379ms TTL=52

Ping statistics for 74.125.230.78:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 149ms, Maximum = 440ms, Average = 305ms

Tracing route to google.com [74.125.230.78]
over a maximum of 30 hops:

1 4 ms 3 ms 3 ms BThomehub.home [192.168.1.254]
2 307 ms 153 ms 266 ms esr5.reading4.broadband.bt.net [217.41.220.144]
3 124 ms 75 ms 93 ms 217.41.220.125
4 207 ms 232 ms * 213.1.69.122
5 247 ms 337 ms 254 ms 217.41.169.199
6 365 ms 275 ms 360 ms 217.41.169.109
7 130 ms 68 ms 95 ms acc2-xe-5-1-3.sf.21cn-ipp.bt.net [109.159.251.245]
8 92 ms 176 ms * core2-te-0-13-0-10.ealing.ukcore.bt.net [109.159.251.179]
9 436 ms 308 ms 479 ms peer3-te0-1-0-11.telehouse.ukcore.bt.net [109.159.254.241]
10 326 ms 132 ms 97 ms 109.159.253.67
11 335 ms 387 ms 261 ms 209.85.244.182
12 248 ms 368 ms 433 ms 72.14.238.21
13 306 ms 376 ms 509 ms lhr14s23-in-f14.1e100.net [74.125.230.78]

Trace complete.

IPconfig information:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Natty-Gaming-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : D4-3D-7E-EC-F5-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Linksys AE1000 #2
Physical Address. . . . . . . . . : 98-FC-11-C5-DB-09
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::60dd:ecb2:6d2d:38d0%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.208(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 January 2015 12:35:57
Lease Expires . . . . . . . . . . : 13 January 2015 16:39:47
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 278461457
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-15-3F-99-98-FC-11-C5-DB-09
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-5C-15-A7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::195c:15a7(Preferred)
Link-local IPv6 Address . . . . . : fe80::a0ee:9ed3:eb3c:7e8f%20(Preferred)
IPv4 Address. . . . . . . . . . . : 25.92.21.167(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 12 January 2015 12:35:46
Lease Expires . . . . . . . . . . : 13 January 2015 01:19:53
Default Gateway . . . . . . . . . : 2620:9b::1900:1
25.0.0.1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 511342970
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-15-3F-99-98-FC-11-C5-DB-09
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3446:362:3f57:fe2f(Preferred)
Link-local IPv6 Address . . . . . : fe80::3446:362:3f57:fe2f%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {7F2F5908-A429-4F0C-B777-6A983B5BBA3F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {07909A12-8A44-4BF7-AE9C-91E0825C66D4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{78D0C503-B1D6-4E65-A6E6-575694373420}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ABCE6264-C8D1-4CCB-B096-6B07C86FF132}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {1047BC87-DB32-42AC-9532-ACA1DDCD94F7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

*****Test Complete*****!
01:17
13/01/2015

 

[fr0st]

1 1 ms 1 ms 2 ms BThomehub.home [192.168.1.254]
2 84 ms 335 ms 563 ms esr5.reading4.broadband.bt.net [217.41.220.144]
3 207 ms 238 ms 605 ms 217.41.220.125
4 315 ms 343 ms 418 ms 213.1.69.122
5 440 ms 460 ms 284 ms 217.41.169.199
6 * 278 ms 396 ms 217.41.169.109
7 * 318 ms * acc2-xe-10-2-0.sf.21cn-ipp.bt.net [109.159.251.197]
8 296 ms 491 ms 435 ms core1-te0-13-0-2.ealing.ukcore.bt.net [109.159.251.9]
9 246 ms 272 ms 280 ms peer6-te0-9-0-8.telehouse.ukcore.bt.net [109.159.254.161]
10 * * * Request timed out.
11 391 ms 561 ms * rbx-g1-a9.fr.eu [91.121.215.145]
12 269 ms 298 ms 383 ms 178.33.100.206
13 348 ms 301 ms 90 ms rev.srv1.eu.frostgaming.com [37.187.250.30]

Trace complete.

Tracing route to google.com [74.125.230.78]
over a maximum of 30 hops:

1 4 ms 3 ms 3 ms BThomehub.home [192.168.1.254]
2 307 ms 153 ms 266 ms esr5.reading4.broadband.bt.net [217.41.220.144]
3 124 ms 75 ms 93 ms 217.41.220.125
4 207 ms 232 ms * 213.1.69.122
5 247 ms 337 ms 254 ms 217.41.169.199
6 365 ms 275 ms 360 ms 217.41.169.109
7 130 ms 68 ms 95 ms acc2-xe-5-1-3.sf.21cn-ipp.bt.net [109.159.251.245]
8 92 ms 176 ms * core2-te-0-13-0-10.ealing.ukcore.bt.net [109.159.251.179]
9 436 ms 308 ms 479 ms peer3-te0-1-0-11.telehouse.ukcore.bt.net [109.159.254.241]
10 326 ms 132 ms 97 ms 109.159.253.67
11 335 ms 387 ms 261 ms 209.85.244.182
12 248 ms 368 ms 433 ms 72.14.238.21
13 306 ms 376 ms 509 ms lhr14s23-in-f14.1e100.net [74.125.230.78]

Trace complete.

Wireless LAN adapter Wireless Network Connection 2:


Description . . . . . . . . . . . : Linksys AE1000 #2
IPv4 Address. . . . . . . . . . . : 192.168.1.208(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254

There seems to be a lot of variance in your ping to even early hops of the route. The same shows to the traceroute to Google which localizes the issue to your computer/network/isp rather than our server.

Since there is a massive amount spiking at early hops, I recommend you do the following;
1) Connect via Ethernet rather than Wireless to see if it has any effect.

To check if it fixes it, run this from a command prompt on Windows:
ping eu.frostgaming.com -t

The less spikes the better, if you get around the same value every time or ~10ms between each, then it is resolved.

2) Reboot modem/computer/router fully. Also ensure no other devices are downloading/uploading on your network

3) If all other solutions fail, contact your ISP and forward them the traceroutes you have attached here. If your ISP has "tiers" of tech support, ask for Tier 3. Tier 1 technicians are borderline orangutans who help people with queries like "omgush facebook not work how to do fixerino !%?!@"

Good luck!