Connection Issues

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Joined
Jun 22, 2016
Messages
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IG Name
Daniella Peralez
IG Faction
Sheriff's office
#1
Posted in the Wrong Section Earlier:

Currently, I am having an issue connecting to any Red County networks on my home based network only. So, I decided to do the usual troubleshooting unplugging my modem and router, resetting things and even changing my DNS nothing seems to work. However, I decided to run a trace-route and contact my ISP, so as I ran the trace-route I noticed that on the technically second hop, I assume the connection to Clouvider has somehow blocked my connection. I was just wondering if anyone could help me out.(EDIT) I had to use a VPN just to connect to the forum, because it was letting me on the TeamSpeak, SO Forums, or even the main website in order to receive help.


Running RC-RP Diagnostics test...
Retrieving system date and time.
Sun 12/10/2017
12:29 PM

------- Ping/Traceroute to EU.FROSTGAMING.COM -------:

Pinging eu.frostgaming.com [185.198.188.98] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 185.198.188.98:
Packets: Sent = 8, Received = 0, Lost = 8 (100% loss),

Tracing route to eu.frostgaming.com [185.198.188.98]
over a maximum of 30 hops:

1 4 ms 3 ms 2 ms HG6Box [192.168.1.1]
2 20 ms 15 ms 15 ms 10.124.192.1
3 17 ms 12 ms 16 ms ten0-1-0-2-8.tamp20-car2.bhn.net [71.44.3.10]
4 19 ms 24 ms 18 ms ten0-9-0-2.tamp27-car1.bhn.net [72.31.208.194]
5 24 ms 26 ms 18 ms 72-31-6-2.net.bhntampa.com [72.31.6.2]
6 20 ms 24 ms 19 ms hun0-3-0-8.tamp20-cbr1.bhn.net [72.31.3.116]
7 20 ms 31 ms 23 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
8 37 ms 29 ms 26 ms ae-9.bar1.Tampa1.Level3.net [4.68.72.205]
9 123 ms 124 ms 121 ms ae-1-3112.edge6.London1.Level3.net [4.69.141.246]
10 120 ms 145 ms 121 ms clouvider.edge6.london1.level3.net [195.50.126.114]
11 155 ms 132 ms 319 ms 185.198.188.0
12 138 ms 142 ms 147 ms 185.198.188.1
13 122 ms 124 ms 126 ms 185.198.188.3
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

------- Ping/Traceroute to SERVER.REDCOUNTYRP.COM -------:

Pinging server.redcountyrp.com [185.198.188.100] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 185.198.188.100:
Packets: Sent = 8, Received = 0, Lost = 8 (100% loss),

Tracing route to server.redcountyrp.com [185.198.188.100]
over a maximum of 30 hops:

1 5 ms 2 ms 3 ms HG6Box [192.168.1.1]
2 14 ms 17 ms 15 ms 10.124.192.1
3 13 ms 17 ms 11 ms 72-31-92-58.net.bhntampa.com [72.31.92.58]
4 21 ms 18 ms 28 ms te0-5-0-6.tpafl05-car1.bhntampa.com [71.44.3.118]
5 17 ms 32 ms 18 ms 72-31-6-178.net.bhntampa.com [72.31.6.178]
6 40 ms 48 ms 21 ms 71-44-17-119.net.bhntampa.com [71.44.17.119]
7 20 ms 22 ms 25 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
8 17 ms 17 ms 21 ms ae-9.bar1.Tampa1.Level3.net [4.68.72.205]
9 127 ms 121 ms 118 ms ae-1-3112.edge6.London1.Level3.net [4.69.141.246]
10 137 ms 139 ms 117 ms clouvider.edge6.london1.level3.net [195.50.126.114]
11 122 ms 119 ms 129 ms 185.198.188.0
12 136 ms 138 ms 134 ms 185.198.188.1
13 126 ms 127 ms 124 ms 185.198.188.3
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

------- Ping/Traceroute to GOOGLE.COM -------:

Pinging google.com [172.217.9.142] with 32 bytes of data:
Reply from 172.217.9.142: bytes=32 time=43ms TTL=51
Reply from 172.217.9.142: bytes=32 time=42ms TTL=51
Reply from 172.217.9.142: bytes=32 time=40ms TTL=51
Reply from 172.217.9.142: bytes=32 time=43ms TTL=51

Ping statistics for 172.217.9.142:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 43ms, Average = 42ms

Tracing route to google.com [172.217.9.142]
over a maximum of 30 hops:

1 4 ms 2 ms 2 ms HG6Box [192.168.1.1]
2 14 ms 17 ms 25 ms 10.124.192.1
3 29 ms 23 ms 16 ms ten0-11-0-1.tamp20-car2.bhn.net [71.44.3.14]
4 20 ms 19 ms 19 ms te0-5-0-6.tpafl05-car1.bhntampa.com [71.44.3.118]
5 23 ms 19 ms 20 ms hun0-4-0-3.tamp20-car2.bhn.net [72.31.117.172]
6 25 ms 19 ms 28 ms hun0-2-0-6.tamp20-cb1.bhn.net [72.31.3.138]
7 26 ms 23 ms 24 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
8 91 ms 55 ms 51 ms bu-ether17.hstqtx0209w-bcr00.tbone.rr.com [66.109.1.70]
9 46 ms 49 ms 53 ms 107.14.19.49
10 53 ms 40 ms 43 ms 0.ae2.pr1.dfw10.tbone.rr.com [107.14.17.236]
11 47 ms 45 ms 45 ms ix-ae-23-0.tcore2.DT8-Dallas.as6453.net [66.110.57.97]
12 47 ms 42 ms 46 ms 74.125.50.214
13 165 ms 42 ms 40 ms 108.170.240.193
14 52 ms 52 ms 49 ms 216.239.42.135
15 41 ms 44 ms 42 ms dfw25s26-in-f14.1e100.net [172.217.9.142]

Trace complete.

IPconfig information:

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-JIP5PQ2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C8-5B-76-22-9E-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 16-DF-BF-38-21-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-BF-98-66-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9 #2
Physical Address. . . . . . . . . : 00-FF-4E-F5-F6-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : 74-DF-BF-38-21-81
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cb4:e2c:bf4:4005%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, December 10, 2017 9:50:28 AM
Lease Expires . . . . . . . . . . : Sunday, December 17, 2017 11:50:44 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 125099967
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-BE-47-86-C8-5B-76-22-9E-10
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-DF-BF-38-21-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

*****Test Complete*****!
12:39 PM
Sun 12/10/2017

Trace complete.
 
Joined
Jun 22, 2016
Messages
91
Likes
13
IG Name
Daniella Peralez
IG Faction
Sheriff's office
#3
I've contacted my ISP, it is clear that on the 1st HOP, I am able to get out of my network, and hop to the other networks, however, I am not able to connect to some of the Frost's Servers or Red County servers.
 
Joined
Jun 22, 2016
Messages
91
Likes
13
IG Name
Daniella Peralez
IG Faction
Sheriff's office
#6
Max Bluman said:
fr0st said:
You are being blocked by Clouvider, most likely mistakenly during DDoS mitigation. Frost can open a ticket with Clouvider to have you whitelisted.
I thought so, will this be done anytime soon? It has been awhile now.
 
Joined
Jun 22, 2016
Messages
91
Likes
13
IG Name
Daniella Peralez
IG Faction
Sheriff's office
#10
The problem has been resolved, please lock and archive thank you!!
 
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