Help with UCP.

[guccioneyes]

So I received a mail that sounds like this.
Hello guccioneyes,

A member of staff has handled your application to join RC-RP, they have decided to reject your application. This means you may submit a new one straight away.
The handler left the following comments:

You already have an account named "---------" Please make a support ticket if you wish to have more than one account per IP.

So, I was making UCP story and other stuffs at my friends place because my laptop wasn't working, and I got it fixed like an hour ago. So, now when I have my own laptop I want to make account from my IP Address. I can give my IP Address to a person that is responsible for UCP.
Do I need to put everything again on UCP or I will just need to give an IP Address to person that is responsible for UCP.

 

[guccioneyes]

@Younes
If I made mistake by making UCP over at friends place I'm sorry

 

[guccioneyes]

My friend can confirm that this is true story.

 

[Nate Johnson]

Yea, I can confirm my account is ante2307 he was writing application at my home.

 

[Younes]

I'm not quite sure whether you'd be able to use your old application and request a support ticket or have to do another one. Hopefully one of the two or other testers can be able to give you an answer @Oxley @Thekillergreece.

 

[Oxley]

hi ive just taken a look and it looks like you were denied because the person who looked sees the already created account
You already have an account named "ante2307" Please make a support ticket if you wish to have more than one account per IP.
since you were just making your account at your friends house (i assume this is the case) i think you should be able to just create another account and go through the process again or make a support ticket and have an admin sort it out for you as it was just a mix-up and creating your account at a friends house.

 

[Licbo]

@guccioneyes if it was, in fact, an honest mistake you've made just resubmit your application from your own IP address and you'll be good, there's absolutely no need to make a support ticket for it if you don't have any other accounts associated with the IP

 

[guccioneyes]

Okay, thanks for helping me guys.
@Younes you can lock this thread.

 

[Younes]

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