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Unable to switch to factory mode

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Thomasz

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Alright, as http://redcountyrp.com/forum/viewtopic. ... 2&t=104137 was getting messy, I will continue with a new post.

I want to switch back to factory settings, but when I do so, it says it will restart my system. But once the process of restarting starts, I get this screen immediatly:

critical_process_died_windows_8.png


The only way of accualy getting out of this screen, is to press the power button untill it switches off. But once I do so, and start my PC back up, the process of changing back to factory settings does not pop up. And if I do it again, the complete same thing happens.
 

Smajk

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"CRITICAL_PROCESS_DIED occurs when a process needed for the operating to run properly, well, dies. Processes are like programs, but multiple processes can be used by a single program- and processes directly interact with your processor, hence their name. The bad thing about this error is that it could be just about anything critical to the operation of your computer: namely, your hard drive, your memory, or, if you’re especially unfortunate, your processor.

try to enter in safe mode
Restart your PC.
Press Shift + F8 before the Windows logo appears.
Click See Advanced Repair Options.
Click Troubleshoot.
Click Advanced Options.
Click Windows Startup Settings.
Click Restart.
You then see a list where you can choose Safe Mode

Once you do get into safe mode, be sure to check all of your drivers for issues. To do that, press Windows Key + X and click Device Manager, and from that menu, get Windows to check all of your devices for updates. If driver updates are available, install them. Be sure to remove any programs you installed when this started, and if, even after this, you encounter the CRITICAL_PROCESS_DIED error, then it’s time for you to do a full operating system re-install.

Select any one option
The first option is a clean installation. You will lose all your data, but this is almost completely guaranteed to fix your problem. Press Windows Key + I, click Change PC Settings, click General, and click Remove Everything and Reinstall Windows.

The second option is a System Refresh. You will not lose your data, but your base operating system will still be re-installed. This is less likely to fix your problem, but may still work. To do this, follow the same instructions up until General — and select Refresh Your PC Without Affecting Your Files."

Source: http://www.tomshardware.co.uk/answers/i ... -died.html
 

Thomasz

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Smajk said:
try to enter in safe mode
Restart your PC.
Press Shift + F8 before the Windows logo appears.
Click See Advanced Repair Options.

Here is where the problem starts... No "windows logo" ever appears on my laptop, if I switch it on, it loads the "HP" logo, and once it's loaded, my PC is just ready to be used.
 

Smajk

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Thomasplaysgames123 said:
Smajk said:
try to enter in safe mode
Restart your PC.
Press Shift + F8 before the Windows logo appears.
Click See Advanced Repair Options.

Here is where the problem starts... No "windows logo" ever appears on my laptop, if I switch it on, it loads the "HP" logo, and once it's loaded, my PC is just ready to be used.
Try to push it right after you've started your laptop.
 
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