Unfortunately there is not much I can personally do about this issue as it needs to be done by TommyB (the server owner). I have marked it for Tommy, hopefully he will have you sorted as soon as he can.
I believe that you are asking the same thing to be done in this topic, just possibly under a different name. If this is the case then, there is no need for this topic as it isn't going to speed things up. If not, please do post your brothers master account name, just so that it is all ready for when Tommy reads this.