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Server log in error

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Mark_Laifield

Member
Joined
May 11, 2013
Messages
14
My account name and my character name are the same that's why i can't log in so i need my account name to be changed to "Farr96" i made a ticket and no one respawned i have been waiting for long time ago, please do something about and don't just tell me wait for an admin.
 
Earl

Earl

Head of Maps
Mapper
Joined
Jan 31, 2011
Messages
10,691
The best thing you could do would be going on the Teamspeak server (redcountyrp.com:5000) and contacting Alec directly - or kindly PMing an administrator (on TS of course), asking him to join his channel and speak to him.
 

Mark_Laifield

Member
Joined
May 11, 2013
Messages
14
No one can help me? atleast contact an Administration to check my ticket and other tickets if you guys will keep ignoring then the player base wont go up, I have been waiting for long long time ago please do something about it contact any Administration.
 
Joe

Joe

Retired Admin
Joined
Jan 21, 2013
Messages
2,862
Mark_Laifield said:
No one can help me? atleast contact an Administration to check my ticket and other tickets if you guys will keep ignoring then the player base wont go up, I have been waiting for long long time ago please do something about it contact any Administration.
Click to expand...

Hello.

Support tickets are monitored by only a select few admins, Which means that other admins who do not have permission to deal with support tickets cannot help. The only thing you can do is remain patient for an admin to respond to your Support ticket. Sorry.

If you have any further questions feel free to ask
Shakerz
 
Katashi

Katashi

Donator
Joined
Sep 8, 2012
Messages
2,533
Mark_Laifield said:
Can you contact any admin that have enough rank to check my ticket?
Click to expand...

The only administrator who is able to do this is the server owner, Alec. Seeing as how you are unable to use Teamspeak, I have contacted Alec, and he will be checking support tickets. You will most likely be contacted on the support ticket very soon.

~Katashi
 
Joe

Joe

Retired Admin
Joined
Jan 21, 2013
Messages
2,862
Mark_Laifield said:
Still the owner didn't check the tickets.
Click to expand...

Hi Again.

We have done all we can at the moment, we have contacted the head admin "Alec" for you. Obviously Alec is very busy as he has the entire server to monitor and look after, so the only thing left to do is be patient. It may take a while for him to receive our message, let alone respond. The only thing to do is wait until he or another admin gets around to checking the ticket. I will try and contact an Admin IG for you now to see if they can help further, but if not unfortunately the only thing to do is wait.

Thank you
Shakerz
 
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