Manu
Retired Admin
Recently I started having following (connection) issues with the server
I've done the diagnostic tool and here are the results:
- Taking forever to connect to the server
- Desyncing every few minutes
- Stuck on black screen after logging in
- No character selection coming up
I've done the diagnostic tool and here are the results:
Running RC-RP Diagnostics test...
Retrieving system date and time.
vr 09/01/2015
20:47
------- Ping/Traceroute to EU.FROSTGAMING.COM -------:
Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Reply from 37.187.250.30: bytes=32 time=27ms TTL=57
Reply from 37.187.250.30: bytes=32 time=31ms TTL=57
Reply from 37.187.250.30: bytes=32 time=28ms TTL=57
Reply from 37.187.250.30: bytes=32 time=28ms TTL=57
Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 31ms, Average = 28ms
Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.1.1
2 22 ms 21 ms 22 ms 1.160-247-81.adsl-dyn.isp.belgacom.be [81.247.160.1]
3 22 ms 24 ms 23 ms ae-73-100.iarstr3.isp.belgacom.be [91.183.242.124]
4 26 ms 35 ms 24 ms ae-22-1000.ibrstr4.isp.belgacom.be [91.183.246.110]
5 29 ms 24 ms 26 ms ovh.bnix.net [194.53.172.70]
6 29 ms 29 ms 29 ms rbx-g2-a9.fr.eu [94.23.122.137]
7 36 ms 28 ms 30 ms vac1-0-a9.fr.eu.vaccum [178.33.100.151]
8 27 ms 27 ms 28 ms vac1-1-n7.fr.eu.firewall [178.33.100.152]
9 29 ms 27 ms 27 ms vac1-2-n7.fr.eu.tilera [37.187.36.245]
10 29 ms 31 ms 27 ms vac1-3-n7.fr.eu [91.121.215.13]
11 * * * Request timed out.
12 28 ms 27 ms 27 ms rev.srv1.eu.frostgaming.com [37.187.250.30]
Trace complete.
------- Ping/Traceroute to GOOGLE.COM -------:
Pinging google.com [194.78.0.29] with 32 bytes of data:
Reply from 194.78.0.29: bytes=32 time=24ms TTL=59
Reply from 194.78.0.29: bytes=32 time=25ms TTL=59
Reply from 194.78.0.29: bytes=32 time=24ms TTL=59
Reply from 194.78.0.29: bytes=32 time=23ms TTL=59
Ping statistics for 194.78.0.29:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 24ms
Tracing route to google.com [194.78.0.29]
over a maximum of 30 hops:
1 2 ms 1 ms 5 ms 192.168.1.1
2 29 ms 23 ms 21 ms 1.160-247-81.adsl-dyn.isp.belgacom.be [81.247.160.1]
3 24 ms 24 ms 25 ms ae-73-100.iarstr3.isp.belgacom.be [91.183.242.124]
4 23 ms 24 ms 23 ms ae-12-1000.ibrstr3.isp.belgacom.be [91.183.246.108]
5 30 ms 24 ms 23 ms ae-2-1000.ibrstr2.isp.belgacom.be [91.183.246.105]
6 23 ms 25 ms 24 ms 29.0-78-194.cache.googlevideo.com [194.78.0.29]
Trace complete.
IPconfig information:
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop-Manu
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
Wireless LAN adapter LAN-verbinding* 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter LAN-verbinding* 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d824:fec2:53c2:8bb9%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : vrijdag 9 januari 2015 13:09:01
Lease Expires . . . . . . . . . . : vrijdag 9 januari 2015 23:39:02
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 145756225
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-86-CF-6F-28-D2-44-D0-24-74
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 28-D2-44-D0-24-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-B0-A2
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::991:9243:da46:a5f4%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503840807
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-86-CF-6F-28-D2-44-D0-24-74
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7CE92B1E-B4E6-46DA-B1C0-3A70B28896E8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
*****Test Complete*****!
20:49
vr 09/01/2015
Retrieving system date and time.
vr 09/01/2015
20:47
------- Ping/Traceroute to EU.FROSTGAMING.COM -------:
Pinging eu.frostgaming.com [37.187.250.30] with 32 bytes of data:
Reply from 37.187.250.30: bytes=32 time=27ms TTL=57
Reply from 37.187.250.30: bytes=32 time=31ms TTL=57
Reply from 37.187.250.30: bytes=32 time=28ms TTL=57
Reply from 37.187.250.30: bytes=32 time=28ms TTL=57
Ping statistics for 37.187.250.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 31ms, Average = 28ms
Tracing route to eu.frostgaming.com [37.187.250.30]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.1.1
2 22 ms 21 ms 22 ms 1.160-247-81.adsl-dyn.isp.belgacom.be [81.247.160.1]
3 22 ms 24 ms 23 ms ae-73-100.iarstr3.isp.belgacom.be [91.183.242.124]
4 26 ms 35 ms 24 ms ae-22-1000.ibrstr4.isp.belgacom.be [91.183.246.110]
5 29 ms 24 ms 26 ms ovh.bnix.net [194.53.172.70]
6 29 ms 29 ms 29 ms rbx-g2-a9.fr.eu [94.23.122.137]
7 36 ms 28 ms 30 ms vac1-0-a9.fr.eu.vaccum [178.33.100.151]
8 27 ms 27 ms 28 ms vac1-1-n7.fr.eu.firewall [178.33.100.152]
9 29 ms 27 ms 27 ms vac1-2-n7.fr.eu.tilera [37.187.36.245]
10 29 ms 31 ms 27 ms vac1-3-n7.fr.eu [91.121.215.13]
11 * * * Request timed out.
12 28 ms 27 ms 27 ms rev.srv1.eu.frostgaming.com [37.187.250.30]
Trace complete.
------- Ping/Traceroute to GOOGLE.COM -------:
Pinging google.com [194.78.0.29] with 32 bytes of data:
Reply from 194.78.0.29: bytes=32 time=24ms TTL=59
Reply from 194.78.0.29: bytes=32 time=25ms TTL=59
Reply from 194.78.0.29: bytes=32 time=24ms TTL=59
Reply from 194.78.0.29: bytes=32 time=23ms TTL=59
Ping statistics for 194.78.0.29:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 24ms
Tracing route to google.com [194.78.0.29]
over a maximum of 30 hops:
1 2 ms 1 ms 5 ms 192.168.1.1
2 29 ms 23 ms 21 ms 1.160-247-81.adsl-dyn.isp.belgacom.be [81.247.160.1]
3 24 ms 24 ms 25 ms ae-73-100.iarstr3.isp.belgacom.be [91.183.242.124]
4 23 ms 24 ms 23 ms ae-12-1000.ibrstr3.isp.belgacom.be [91.183.246.108]
5 30 ms 24 ms 23 ms ae-2-1000.ibrstr2.isp.belgacom.be [91.183.246.105]
6 23 ms 25 ms 24 ms 29.0-78-194.cache.googlevideo.com [194.78.0.29]
Trace complete.
IPconfig information:
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop-Manu
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
Wireless LAN adapter LAN-verbinding* 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter LAN-verbinding* 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : B0-10-41-68-2E-C9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d824:fec2:53c2:8bb9%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : vrijdag 9 januari 2015 13:09:01
Lease Expires . . . . . . . . . . : vrijdag 9 januari 2015 23:39:02
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 145756225
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-86-CF-6F-28-D2-44-D0-24-74
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 28-D2-44-D0-24-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-B0-A2
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::991:9243:da46:a5f4%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503840807
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-86-CF-6F-28-D2-44-D0-24-74
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{7CE92B1E-B4E6-46DA-B1C0-3A70B28896E8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
*****Test Complete*****!
20:49
vr 09/01/2015