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I can't delete my character.

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Khizer

Donator
Joined
Jan 21, 2016
Messages
430
Location
Texas, Houston
I tried deleting my character using the UCP but it gives a access denied error and sends an email to my mail about someone trying to delete you character. Can someone help me with it?
 

Khaled

Gold Member
Joined
Aug 29, 2016
Messages
1,804
Location
SoCal
I had this happen to me, I believe it is due to your IP not being the same one you used to sign up.
 

Khizer

Donator
Joined
Jan 21, 2016
Messages
430
Location
Texas, Houston
Anyway to fix it, cause I don't think I can make my ip go back to the one I signed up with, cause I moved a lot after signing up..
 

Arky

Retired Admin
Joined
Feb 23, 2011
Messages
8,889
Location
Denmark
Khizer said:
Anyway to fix it, cause I don't think I can make my ip go back to the one I signed up with, cause I moved a lot after signing up..
Try to create a support ticket on the UCP, they will be able to help you there. :D
 

Chippy

Member
Joined
Jul 5, 2017
Messages
9
You're getting this error because you're trying to delete a character using an IP address different from the IP address that the account was registered with. To resolve, try creating a support ticket and explain your situation.You could also try using a VPN (not encouraging ban evasion) to connect to a proxy within the same country that you registered from.
 

Arky

Retired Admin
Joined
Feb 23, 2011
Messages
8,889
Location
Denmark
Chippy said:
You're getting this error because you're trying to delete a character using an IP address different from the IP address that the account was registered with. To resolve, try creating a support ticket and explain your situation.You could also try using a VPN (not encouraging ban evasion) to connect to a proxy within the same country that you registered from.
Pretty much my reply in a nutshell, I would first of all try to create a support-ticket before going VPN'ing. Best of luck.
 
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