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Forum account issue

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Andrew Carson

Member
Joined
Jun 22, 2016
Messages
8
Andrew Carson said:
I've been trying to recover my old account's (Carson) as I forgot it, I tried the "Forgot password" option but it says that the email/username I am using is wrong, which is not, hence Carson is registered on that email.

2.png


I can prove it that the email I'm using is mine.
 

paxie

Legendary Member
Joined
Apr 14, 2010
Messages
12,713
Are you sure you have not changed the email associated with the account? This is also the wrong section, as this section is for issues with the host.

Issues with the host would include:

  • You cannot connect to the server but other people are connecting just fine.
  • The server seems to be lagging for some unexplained reason.
  • Something in the server is glitched majorly and there are no administrators available to fix it.
  • Something is wrong with the website or forum
  • Something is wrong with the TeamSpeak server
  • Any other host related issue

You should create a support ticket for account related issues.
 

Andrew Carson

Member
Joined
Jun 22, 2016
Messages
8
Pax said:
Are you sure you have not changed the email associated with the account? This is also the wrong section, as this section is for issues with the host.

Issues with the host would include:

  • You cannot connect to the server but other people are connecting just fine.
  • The server seems to be lagging for some unexplained reason.
  • Something in the server is glitched majorly and there are no administrators available to fix it.
  • Something is wrong with the website or forum
  • Something is wrong with the TeamSpeak server
  • Any other host related issue

You should create a support ticket for account related issues.

Can I have a link to the support ticket sector? And yes, im using the email account that the forum is associated with.
 

paxie

Legendary Member
Joined
Apr 14, 2010
Messages
12,713
Andrew Carson said:
Pax said:
Are you sure you have not changed the email associated with the account? This is also the wrong section, as this section is for issues with the host.

Issues with the host would include:

  • You cannot connect to the server but other people are connecting just fine.
  • The server seems to be lagging for some unexplained reason.
  • Something in the server is glitched majorly and there are no administrators available to fix it.
  • Something is wrong with the website or forum
  • Something is wrong with the TeamSpeak server
  • Any other host related issue

You should create a support ticket for account related issues.

Can I have a link to the support ticket sector? And yes, im using the email account that the forum is associated with.

https://redcountyrp.com/tickets

You have to log onto your master account. :)
 
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