ANNOUNCEMENT: Updated the entire topic. Including:
Changed layout to match the revised rules topic.
It's allowed again to post edited evidence if you follow the rules that have been stated.
Complaints posted without evidence or with insufficient evidence will be locked instantly, no more: "My friend will post evidence later".
The complainer and the complainee(s) are the only ones allowed to freely post in the complaint and discuss certain aspects of it if it's necessary. Any other player can post as well, provided they have vital evidence (screenshots, video). If you wish to post your opinion but you don't meet these requirements, seek permission from an administrator first. All administrators have the right to post their opinions in a complaint, and evaluate it if they wish to do so.
Posting in a complaint without meeting the criteria above will result in a 3-7 day forum ban depending on the severity.
There is a difference between someone posting their opinion on a complaint when they're not supposed to and repeated offenders/trolls. Posts from repeated offenders and silly, unrelated and inappropriate comments will be deleted and the OP will face a longer punishment.
You are allowed to bump your complaint. All complaints are being handled from bottom to top to ensure the oldest complaints get handled first. Bumping your complaint will result it to appear at the top again, only extending the time for it to be handled.
Pursuing admins to handle your complaint faster is not advised and may result in a temporary ban of 24 hours In-game and/or forum. Your complaint will be archived.
I will keep adding and altering rules in an attempt to increase the complaint handling time.
Contacting an Administrator after a complaint outcome
Admins tend to spend a lot of time and work into handling complaints. Sometimes we have to read trough pages of content and it could take us a lot of time to come to a final decision. When we make these decisions we are deemed to be as neutral as possible, precise and fair as possible on the situation of the complaint.
If you think the decision of the admin handling the complaint was unjustified, biased or whatever, you are hereby asked to contact the Head of Complaints before making an admin complaint. Don't be angry when admins do not want to talk with you, because they have every right to ignore you according to the rules. Contact the Head of Complaints instead.
Head of Complaints: [profile]DogNo[/profile]
Complaints on administrators posted in this section will be deleted.
Another change to increase the handling speed of complaints.